Returns & Exchanges

At One Hundred Stars, we want you to be completely satisfied with your unique garments, which is why we offer a 14-day return window for all unworn items in their original packaging. We pride ourselves on ethical production and quality, ensuring a seamless exchange or refund process if your piece isn't quite the right fit.

Return Process

• 1.
  Initiate Your Return

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Carefully fold your garments and place them in their original packaging, ensuring all designer tags remain attached and intact.

• 3.
  Ship the Parcel

  Affix the provided prepaid shipping label to your package and drop it off at your nearest authorized courier location.

• 4.
  Receive Your Refund

  Once our team inspects the returned items, we will process your refund or exchange within 5-7 business days to your original payment method.